Shipping Policy

Processing time

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery times are estimates and are not guaranteed; delays can occur due to carriers, weather, or high-volume periods.

Order tracking

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

Damages and lost packages

CurLee Beauty is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International shipping

Where international shipping is offered, your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. CurLee Beauty is not responsible for these charges if they are applied; they are your responsibility as the customer.

Questions

If you have any questions about shipping or your order, reach out to us through the contact options on curleebeauty.com.